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Privacy policy

 

Introduction
We ("we", "us", "our") take the privacy of the users ("user" or "you") of our website and/or mobile app (the "Website" or the "Mobile App") very seriously and are committed to protecting the information that users provide to us in connection with the use of our Website and/or Mobile App (together: "Digital Assets"). We are also committed to protecting and using your information in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through the use of our digital assets (the "Services") when you access the Services through your devices.

Please read the Privacy Policy carefully and make sure you fully understand our practices with respect to your information before using our Services. If you have read and fully understand this policy and do not agree with our practices, you must stop using our digital assets and services. By using our Services, you agree to the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes to it.

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In this privacy policy you will learn

 

How we collect dataWhat data we collect

Why we collect this data

Who we share the data with

Where the data is stored

How long the data is retained

How we protect the data

How we deal with minors

Updates or changes to the privacy policy

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What data do we collect?
Below is an overview of the data we may collect:

Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal information does not allow us to identify who collected it.Non-personal information that we collect consists primarily of technical and aggregated usage information.

Individually identifiable information, i.e. any information by which you can be identified or could reasonably be identified ("personal data"). Personal Data that we collect through our Services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal data with non-personal data, we will treat it as personal data for as long as it is combined.

 

How do we collect data?
Below are the main methods we use to collect data:

 

We collect data when you use our services.So when you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).

We may collect data from third party sources as described below.

We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.

 

 

 

Why do we collect this data?
We may use your data for the following purposes

to provide and operate our Services;

to develop, customize and improve our Services;

to develop, customize and improve our services

to respond to your feedback, inquiries and requests and provide assistance

to analyze request and usage patterns;

for other internal, statistical and research purposes;

to improve our data security and fraud prevention capabilitiesto investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;to provide you with updates, news, promotional materials and other information related to our Services. For promotional emails, you can decide for yourself whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails.

 

Who do we share this data with?
We may share your data with our service providers in order to operate our services (e.g. storing data via third party hosting services, providing technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (by way of merger, acquisition or purchase of (substantially) all of its assets, etc.); (v) to collect and/or manage your information through authorized third party service providers (e.g., cloud service providers, as appropriate for business purposes); (vi) to share your information with authorized third party service providers (e.g., cloud service providers, as etc.); (v) to collect, hold and/or manage your information using authorized third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, please note that we may transfer, disclose or otherwise use non-personal data to third parties at our discretion.

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When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect your data to improve the browsing experience on our digital assets, optimize their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.

To find out more, please read our Cookie Policy.

We will not share your email address or other personal data with advertising companies or advertising networks without your consent.

 

Where do we store the data?
Non-personal data

Please note that our companies and our trusted partners and service providers are located around the world. We store and process any non-personal data we collect in different jurisdictions for the purposes set out in this Privacy Policy.
Category: User collected personal data
Personal data
Personal Data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, to the extent necessary for the proper provision of our Services and/or required by law (as further explained below), in other jurisdictions.

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How long will the data be retained?
Please note that we will retain the data we collect for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.
We may correct, amend or delete inaccurate or incomplete data at any time at our discretion.

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How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data can be stored via our hosting provider's data storage, databases and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.
Category: Users accept payments/eCom
All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This is a collaboration between brands such as Visa, MasterCard, American Express and Discover. PCI DSS requirements help to ensure the secure handling of credit card data (including physical, electronic and procedural measures) by our store and service providers.

 

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Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the information you upload, post or otherwise transmit to us or others.
For this reason, we encourage you to set strong passwords and, whenever possible, not to provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. As e-mail and instant messaging are not considered secure forms of communication, we also ask you not to disclose confidential information via either of these communication channels.
 

How do we deal with minors?
The Services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are under the age of majority, you should not download or use the Services or provide us with any information.


We reserve the right to ask for proof of age at any time so that we can check whether minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit and block such users from accessing our services and we may delete any data we hold about that user. If you have reason to believe that a minor has disclosed data to us, please contact us as explained below.

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

the use of your personal data is necessary to perform or enter into a contract (for example, to provide you with the Services themselves or customer or technical support);
the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or
the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a way that is proportionate and respects your data protection rights).


We reserve the right to ask for proof of age at any time so that we can check whether minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit and block such users from accessing our services and we may delete any data we hold about that user. If you have reason to believe that a minor has disclosed data to us, please contact us as explained below.

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

the use of your personal data is necessary to perform or enter into a contract (for example, to provide you with the Services themselves or customer or technical support);
the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or
the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a way that is proportionate and respects your data protection rights).


We reserve the right to ask for proof of age at any time so that we can check whether minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit and block such users from accessing our services and we may delete any data we hold about that user. If you have reason to believe that a minor has disclosed data to us, please contact us as explained below.

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

the use of your personal data is necessary to perform or enter into a contract (for example, to provide you with the Services themselves or customer or technical support);
the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or
the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a way that is proportionate and respects your data protection rights).

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Updates or changes to the privacy policy
We may revise this Privacy Policy from time to time at our sole discretion, the version published on the Website is always current (see "Status"). We ask you to check this Privacy Policy regularly for changes. In the event of significant changes, we will publish a notice on our website. Your continued use of the Services following notification of changes on our website will constitute your acknowledgement and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.
 

Contact Us
If you have general questions about the Services or the information we collect about you and how we use it, please contact us at

Gallner Coaching

Dr. Sabrina Gallner

P.O. Box

6002 Lucerne

info@gallner-coaching.com

0041 764 76 44 04

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